SAS® Business Intelligence accompanies Barclays Bank's development in France
By Chris Bongard
10th July 2011

"We needed the KPIs to support our strategy and sales management team," explained Patrick Moyon, Head of Tools and Commercial Support. "Our objectives were to improve sales efficiency – including a better approach to sales meetings – and to give managers motivation tools and the ability to synchronize activities through shared KPIs."

The performance management dashboard consists of three primary modules. The first module manages activity for about 300 sales managers, who monitor KPIs through a color-coded alert system. A second module shares information at each point of sale, helping financial advisers track historical activity and monitor progress against the defined business objectives. The result is every manager has data to motivate sales teams, reward best performers and identify areas needing improvement. The third module forecasts each adviser's business schedule for every manager and at the Barclays head office as a proactive performance overview at each point of sale.

"Ease of use has been integral to user adoption of the SAS Business Intelligence dashboard," said Anne de Palma, IT Project Leader, who worked with business intelligence consultants Micropole on the implementation. "It has been essential to sharing key business expansion information."

"The SAS Business Intelligence dashboard optimizes proactive decision making related to sales activity and business management," said Moyon. "We can clearly see how the business is building through individual performance improvement."

Read at source: SAS Press Center

Comments

Currently there are no comments. Be the first to post one!

Post Comment

*
*
*

Why chatbots matter to your business

The way we communicate is changing, especially for businesses. Many companies are now using social media to interact and talk directly with their customers, and the rise of Artificial Intelligence (AI) and chatbots is only helping this. In 2011 Gartner... Read More

How NOT to write your CV

Your CV is your selling point, it is the first interaction between you and your future employer. Having a good CV can make all the difference to getting your foot in the door at a company. There are plenty of... Read More

Big Data – Driving F1 forward

We’re coming up to the end of the 2017 season. The championship battle might be over but there is still plenty of work for the teams to do as they get ready for the 2018 title fight (here’s to another... Read More

Bringing company culture to life

We’re always telling our candidates they need to sell themselves when at an interview , but the same can be said to our clients. While you are looking for the perfect candidate, the candidate you are interviewing is looking for the... Read More

Where should we send our newsletter?

Close