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Customer Insight Analyst – Warwickshire

Customer Insight Analyst | Stratford-upon-Avon | £35,000 – £40,000 per year

Do you want to work in an organisation who take data seriously? Would you want the opportunity to show case your data to stakeholders?

About the company…

You will be working for the UK’s leading organisation in its industry in their customer data & analytics team. This organisation really prides themselves on being “a great place to work” & you will reap the benefits of rewards of working for such a well-established organisation.

Although you’ll be working remotely for the time being, this company promote flexibility across the business, so rest assured that this will continue in the future.

The role

As data is a growing area, especially customer data – my client is looking for an experienced Customer Insight Analyst to help attract the right customers, at the right time to retain customers & new business.

You will be responsible for really showcasing what the data can do, with a slight focus on data management/governance. The role involves building & maintaining relationships with both internal & external stakeholders to ensure that activity is delivered correctly. You will be using a variety of methods to ensure that the campaigns are compliant & targeting the right customers.

Your role will be important in the delivery of email/marketing campaigns to their loyal customer base, so previous experience in customer profiling, customer retention statistics etc would be ideal, but not essential.

You will need to –

  • SQL
  • Be able to extract, manipulate and interpret data to forecast for the future and analyse the success of campaigns
  • Ideally have some knowledge around Marketing/CRM
  • Have worked with senior stakeholders previously

This company are heading in the direction of data science, so you’ll have the chance to work with some new, advanced technologies in the future & potentially go down the route of data science (if that’s something you’re interested in)

Not only will you be working in a supportive working environment, you’ll have the following in return;

  • Up to £40,000 as a base salary
  • Up to 17.5% bonus
  • Very generous pension
  • Discounts across major retailers
  • Flexible working
  • Discount on gym membership

If this sounds like something you’re interested in, please get in touch to discuss further.

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