£50,000 - £60,000 per annum + benefits + pension + flexible working - Analytics - London
Ref: 513 Date Posted: Monday 04 Feb 2019
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Would you like the opportunity to work with an International Cloud leader in the Telecommunications industry?

The marketing team is currently seeking a highly motivated and data-driven Marketing Analyst/Campaign Manager who will lead the design and implementation of sales campaigns to drive customer adoption and satisfaction.

What you'll be doing:

  • You will develop and implement a customer success and growth strategy, in collaboration with sales and marketing management to:
  • Increase portfolio adoption
  • Increase customer satisfaction
  • Increase ARPU (average revenue per user)
  • Ensure feedback from campaigns is properly shared with product management
  • Collaborate with product and sales management to understand revenue growth priorities and potential
  • Gain insights on existing customer base through analysis and segmentation
  • Work closely with account management to design customer retention activities that increase adoption and reduce churn
  • Turn a wealth of data into simple, actionable insights for sales reps
  • Ensure accurate and timely tracking on each campaign KPI

What you'll need:

  • At least 3 years’ experience working in B2B tech with large customer bases
  • Strong background in customer engagement and retention strategies
  • Clearly demonstrated business acumen and ability to drive growth
  • Experience with CRM and marketing platforms. (e.g. SalesForce, Marketo, DemandBase, Terminus)
  • Strong analytical skills with hands-on experience in marketing analytics (e.g. Google Analytics, GTM, Google Optimize, Google Data Studio, Heap Analytics, Kibana )
  • Experience with statistical analysis and/or data mining tools (e.g. SQL, SAS, Python, R) is a plus

To apply for this role please click the button below.

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