Workforce Planning for Data, Technology and Analytics Teams
September 20th, 2022
Technical Support Analyst | Wrexham | Hybrid | £21,000 – £30,000 Base + Benefits
Are you a problem solver with a passion for all things Tech?
Want to be part of a team who pride themselves on their excellent culture and customer service?
Looking to work somewhere with amazing progression opportunities?
We’re working with a company who improve working environments everywhere. Employee engagement is their thing. It’s their software that provides other companies with their staff insights – surely with all that data they must be doing something right in their own offices?!
As a Technical Support Analyst, you’ll be prioritising client support requests and identifying the big issues over the little. It’s your keen problem-solving skills and technical knowledge that will come in handy here to identify the root cause of any issues and get them resolved or escalated.
Organisation is key. You’ll need to be aware of existing workloads so you can manage demands and pressures, all while managing clients’ requests and expectations.
What’s on offer:
What you’ll need:
It would be nice if you have:
As an employer and service provider, we are committed to Equity, Equality, Diversity and Inclusion. Please feel comfortable to let us know if you have a difference or disability that would require us or our clients to make any helpful adjustments for you.