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1st Line Support Engineer – London

1st Line Support Engineer | London | £20,000 – £22,000 per year

My Client is a high-profile ecommerce organisation who is currently seeking a 1st Line Support Engineer to provide technical support to all users across the business and resolve software and hardware issues.

What’s in it for you?

  • You will be working in a team-based environment on the Service Desk, providing first line support to users across all offices.
  • Regular performance reviews and promotion opportunities
  • Remote working with the chance to come to the office as often as desired.

Responsibilities of the 1st Line Support Engineer:

  • Interpret customer requirements and provide advice and support on potential solutions to resolve I.T related issues as they arise.
  • Providing 1st line support for the migration of a brand-new server.
  • Assist with new incidents and requests

Requirements of the 1st Line Support Engineer:

  • 1 year of experience working in a helpdesk/IT support role
  • Active Directory & Office 365 support experience
  • Good organisational skills with the ability to multi-task and prioritize.

Apply online today!

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